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Privacy Policy

 

PRIVACY POLICY

This Privacy Policy applies to all users of the domains www.wearestroke.com and any sub-domains (henceforth: the site). We respect the privacy rights of our online visitors and recognise the importance of protecting the information collected about them.


What personal information do we collect from you?
Cookies
Marketing provisions
Change of personal information at www.wearestroke.com
Security of personal information
Where and how to ask questions or file complaints

 

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU?

If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order.


Card details will never be shared with third parties, as these are processed directly by Paypal.

 

COOKIES


A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.

 

MARKETING PROVISIONS

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Stroke/STRK.

At all times, we will offer you the opportunity to unsubscribe any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. Alternatively you can change your email preferences.
To opt out of direct mail service or updates, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

CHANGE OF PERSONAL INFORMATION

If for any reason you are concerned that the personal information held by Stroke/STRK is not correct, please visit our website and, after logging into the site using the "Sign In" menu on the home page, your personal information will be made available for review and change in the "My Account" section. Information may be changed online within My Order History, but only for the purpose of providing you easy overview of all your purchases.

 

SECURITY OF PERSONAL INFORMATION

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. In addition, we will take reasonable steps to ensure that third party business partners, to whom we transfer any data, will provide sufficient protection of that personal information.

 

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

If you require further information about our Privacy Policy, please go to the help section of the web site where frequently asked questions (FAQ's) are answered. If you require more information please go to the Contact Us section and send us an email.